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Wednesday, March 25, 2026

Over Deliver

As you read the topic for today, that word might seem hollow to some.

It may seem hollow because we have so many people in our minds who are just average.

People who don’t want to stretch themselves or get out of their comfort zones.

As a John Maxwell Coach, Trainer, and Speaker, I’m often reminded of the day I was first certified in Orlando, Florida, in March 2019.

It was John Maxwell’s words: he is giving us his name, asking us to respect it, and trusting us with it.

Each of us has our own reputation and the names we share, or we give to others, when someone asks for a recommendation for a good speaker and calls our name.

It’s then that same mentality for me to always over-deliver when given the opportunity to speak.

It’s also about adding value to others.

Over-delivering can take various forms, whether we are getting paid or not.

As a speaker, I’m always preparing to overdeliver in my line of work.

The question is, what about you?

What do you think about bringing your audience, and what impact do you want to have on them?

What stands out to me is that when I speak, I often think about what they don’t know that I can bring into our conversation.

I’m always looking for ways to step up my speaking game and was introduced to a book by Carmen Simon called Impossible to Ignore: Creating Memorable Content to Influence Decisions.

What is interesting is that Carmen Simon says that after any presentation, your audience will forget about 90% of what you said.

Although that’s okay, we need to ensure we all know our 10% message.

So, understanding that repetition makes remembering the right 10%.

Therefore, this will help us overdeliver, as they remember our message rather than someone else’s.

We all want to ensure our core message is received, understood, and not randomly put together.

Stay focused on your main goal and repeat your 10 percent message regularly.

That’s my tip for the week on over-delivering.

Today, I challenge you to think about the last presentation you heard and what you remember.  How much of that message can you put into a 10 percent bucket?

In short, we should all strive to exceed expectations by serving with excellence, clarity, and heart, as we over-deliver.

“Don’t ever promise more than you can deliver, but always deliver more than you promise.” – Lou Holtz

“Always do more than is required of you.” – George S. Patton

Blog source: https://mckinleysthoughts.com/over-deliver/

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