Quality Control

When was the last time you entered a facility of your choice to get something to eat, and the order was not right?

Better yet, you arrived home to find out that you were duped because you paid for something that you didn’t get.

That is what happened to me in one week.

I went into a new fast-food restaurant that had only been open since the end of May 2025, located less than three miles from my home.

Because I don’t believe in slandering businesses, this one will remain anonymous. I will go back and try and find management with my two receipts that I kept explaining my unhappiness from my visits.

When I returned home, one item was not in the bag.

I went back the second time, spoke with the salesperson, and went home, only to find that another item that was different from the first item was not in the bag.

I guess from these two experiences, the only quality control will have to come from me.

In thinking about my situation, I wonder how many others were duped out of a product they paid for this week and didn’t get it?

Because I believe food is overrated, sometimes something which is fast and quick will do besides ordering from a more expensive restaurant.

Having studied Six Sigma, I thought surely, they don’t have any processes in place to avoid waste or practice Lean Six Sigma.

Surely, taking a page of Six Sigma will require correction on their part.

(Incidentally, “Six Sigma” is a federally registered trademark of Motorola).

The History of Six Sigma

The History of Six Sigma: From Motorola to Global Adoption

The goal of LSS (Lean Six Sigma) is to eliminate waste and streamline processes, leading to greater efficiencies and better customer satisfaction using the DMAIC (Define, Measure, Analyze, Improve, Control) methodology.

My other challenge happened yesterday, which is tied to safety and weather.

Imagine preparing for an 8:00 AM flight only to be told, once you are waiting to board, that your plane must stay in Huntsville, because they are not accepting planes at Chicago O’Hare Airport.

Little did I know that the same scenario would play out later in the evening when trying to land in Philadelphia.

For six hours, there was quality control being passed to me that my flight was being delayed.

I had five delays out of Chicago, with the last delay causing every passenger to get off the plane because of a faulty alarm.

That delay was a two-hour delay with a gate change and a new plane that no one was expecting.

I would learn many things that I had not learned or expected to learn when I woke up yesterday morning.  The first was that Airports will shut down in bad weather.  The second was that I didn’t expect it to happen twice, as we were 15 minutes away from landing in Philadelphia when they shut the airport down, causing the flight to be diverted to Baltimore.

Luckily, it was only a two-hour delay, and the pilot was able to submit another flight plan, get gas, and fly to the Philadelphia airport, arriving 30 minutes after midnight.

Otherwise, we would be spending the night in Baltimore.

I also learn that the maintenance of the aircraft that caused us to deplane was an awareness measure when we reached 10,000 feet and beyond, with the double dings that kept going off for thirty minutes, that the pilot could not fix or locate the problem.

In flying, there are specific quality control steps that require strict attention, no matter the cost.

Although my expected arrival was 2:04 PM on August 17, 2025, little did I know that with all the delays, I finally made it to my destination after midnight the following day, August 18, 2025.

So, the next time you think about Six Sigma and “Zero Defects,” just know patience is a skill we can all practice.

I felt bad for those who were traveling with me who had a connecting flight, and a meeting scheduled that they missed.

This is why we plan for the unexpected, particularly with connecting flights, as I went from Concourse F to Concourse B to catch a plane that never left the ground for seven hours.

Today, as you start your week and look at the quality control of making sure everything is correct, take a moment to pray for those who use checklists for our safety.

Blog source: https://mckinleysthoughts.com/quality-control/

Read More

Brotherly Love

Understanding that nicknames have been around a long time, this week brought me to the city of Brotherly Love, “Philadelphia.”

There is also that connection with Philadelphia and Benjamin Franklin from the Benjamin Franklin Bridge to the Benjamin Franklin Parkway.

Simply put, Benjamin Franklin’s legacy is ubiquitous in Philadelphia.

300 Years of Ben Franklin as a Philadelphian: A Commemoration of the Founding Fathers’ Arrival in Philadelphia | Global Philadelphia

“Tell me and I forget, teach me and I may remember, involve me and I learn.”  “Well done is better than well said.” “By failing to prepare, you are failing to prepare.”

These quotes by Benjamin Franklin are just a few that continue to resonate with me today after visiting Philadelphia.

There is also something to be said about nicknames and how people embrace them.

I have many nicknames that have been given to me over the years, too many to list.

It’s funny how some of them, when heard out loud, give me my superpower to be better.

Particularly when people who have known you for years don’t call you by your birth name as a newborn.

There is also a sense of knowing when others have given you that nickname.

Some of us have nicknames based on our personality, and others because our names are a mouthful, so they decide to shorten them for us.

In my travels to Philadelphia, the city of Brotherly Love, goes back many years.

2014, to be exact, with memories of running to the Rocky Statue and the Rocky Steps, taking a picture at the top, two of the most famous attractions in Philadelphia.

This week, I was able to revisit the culture of Philadelphia and a sandwich I steered away from, the infamous Philly Cheese Steak.

I’m sure for many, it’s a delicacy, and when you’re known for a particular sandwich, you must step up your game.

Interesting in my talk with a native Philadelphian, they have their own insights and what type of cheese works best, like Provolone, which I agree, should I ever have Philly Cheese Steak in the future.

My taste buds this week could have had anything I wanted after visiting “The Reading Terminal Market in Philadelphia!”

If you have never been there, it’s worth the time to visit if you’re in the area.

Reading Terminal Market is Open Daily! – Philadelphia, PA

Because I believe food is sometimes overrated, the Reading Terminal Market is amazing.

You have so many choices that can satisfy any palate.

Cookies, Candies, Seafood, Sandwiches, Salads, Ice Cream, you name it!

It’s a one-stop shop for anything and all things edible!

Many of the vendors are well established, being in their booths for well over 10-15 years.

I’ve learned through my travels that there is a specific hustle that happens around big cities or major airports where travelers stand out.

I reminder living in Hawaii for four years, and I too could point out a tourist or someone not local.

In the tourist industry, I’m sure the people in Philly have figured out a system that works best for them.

Yesterday morning, as I stood in line at the airport waiting for my breakfast sandwich, the barista at the coffee counter was making orders while those on the other side were preparing sandwiches.

His response to me with a smile was, “Are you an Ethiopian?”  I politely said no and acknowledged him with a smile.

As he continued to work, he asked what my number was to check my order.  It seemed as if I had been there 15 minutes, and everyone else had their food orders.

In the end, his kindness was shown by providing me with a cup of ice that I asked for when his co-worker, who didn’t understand English, asked for his assistance with my request.

What I saw was him explaining to her that I had waited a long time and I’ll take care of it.

It was my confirmation before leaving the city of Brotherly Love what it was all about.

Brotherly love can be expressed in various ways. Some are tangible and some are not.

Tangible brotherly love is “the active, practical expression of deep affection, support, and selflessness toward others, reflecting God’s love through concrete acts of kindness, forgiveness, encouragement, and unity.”

Those words say it all without going any further.

Romans 12:10 say’s “Be devoted to one another in brotherly love. Outdo yourselves in honoring one another.”

Romans 12:9-11 AMP – Love is to be sincere and active [the – Bible Gateway

Today, as you start your week and look at all the words that are associated with “Tangible brotherly love,” see what you can do to make a difference in someone else’s life as well as your own.

Blog source: https://mckinleysthoughts.com/brotherly-love/

Read More

Blast from the Past

This past week has had a special meaning to me.

Everyone now and then, I’m sure, understands that we have thoughts that are related to our past experiences.

We read about and also witness several events in our lives.

We can go to the Internet and find out what happened on this day in history, and find so much information dating back several hundred years.

But if we want to keep it relevant to our lives, we can remember something special and meaningful for a lifetime.

Today, I’m remembering a blast from the past during my time in the Military and going to Combat and earning a combat patch for my right shoulder.

Although it didn’t initially start that way in my mind, I was put in a situation that soldiers train for when called on by the President of the United States or the Commander in Chief under the Constitution of the United States.

I served under the authority of George Herbert Walker Bush, the 41st president of the United States. A veteran of World War II.

George H. W. Bush: Desert Storm President – HubPages

Presidential Power and Commander in Chief Clause | Constitution Annotated | Congress.gov | Library of Congress

The Commander of Operations Desert Storm was General H. Norman Schwarzkopf, whose father had gone to West Point and served in World War I.

General H. Norman Schwarzkopf, USA | Academy of Achievement

Although General H. Norman Schwarzkopf died long after the war, his legacy still lives on, just like George Herbert Walker Bush, the 41st president of the United States.

What a powerful combination of leaders.

Nevertheless, for me, it was a blast from the past, whereas leaders came together to support freedom.

There are times in uniform when you don’t question the leaders appointed over you, and what an honor to have served during that time in my life.

The Gulf War 1990-1991 (Operation Desert Shield/ Desert Storm) happened 35 years ago.

“The Gulf War (2 August 1990 – 28 February 1991), was a war waged by coalition forces from 35 nations led by the United States against Iraq in response to Iraq’s invasion and annexation of Kuwait. The war consisted of two phases, the first was codenamed Operation Desert Shield (2 August 1990 – 17 January 1991) for operations leading to the buildup of troops and defense of Saudi Arabia. And the second was Operation Desert Storm (17 January 1991 – 28 February 1991) was the combat phase.”

The Gulf War 1990-1991 (Operation Desert Shield/ Desert Storm)

For those who are history buffs over 80 years there was a blast from the past when the United States dropped the atomic bombs on Hiroshima and Nagasaki.

Bombing of Hiroshima and Nagasaki – Causes, Impact & Deaths

“The United States detonated two atomic bombs over the Japanese cities of Hiroshima and Nagasaki on August 6, 1945, and August 9, 1945, respectively. The bombings killed between 129,000 and 226,000 people, most of whom were civilians, and remain the only use of nuclear weapons in an armed conflict.

Although many in the public don’t know who the Hibakusha are, it’s something that we should be aware of and not as a celebration.

“Hibakusha” is a Japanese word for the Nagasaki and Hiroshima victims who survived the initial bombings.

Hibakusha: Stories of Survivors of Hiroshima and Nagasaki | PBS

I intend for you to know that we all have very blast from our past, some are good and some are bad.

How we remember our past is up to us.

Today, I’m remembering going to war to protect the freedom of the United States.

“The US said Iraq had weapons of mass destruction and was a threat to international peace, but most countries refused to support military action against it.”

Why did the US and allies invade Iraq, 20 years ago?

For those who have worn the uniform, we take an oath to support the Constitution of the United States.

The Oath of Enlistment (for enlisted):

“I, _____, do solemnly swear (or affirm) that I will support and defend the Constitution of the United States against all enemies, foreign and domestic; that I will bear true faith and allegiance to the same; and that I will obey the orders of the President of the United States and the orders of the officers appointed over me, according to regulations and the Uniform Code of Military Justice. So help me God.”

The Oath of Office (for officers):

“I, _____ (SSAN), having been appointed an officer in the _____ (Military Branch) of the United States, as indicated above in the grade of _____ do solemnly swear (or affirm) that I will support and defend the Constitution of the United States against all enemies, foreign or domestic, that I will bear true faith and allegiance to the same; that I take this obligation freely, without any mental reservation or purpose of evasion; and that I will well and faithfully discharge the duties of the office upon which I am about to enter; So help me God.”

The US Military Oath of Enlistment | Military.com

Today, as you take a moment and look back in time, I challenge you to think about August or any month that taught lessons you have learned that you continue to benefit from even years later.

“Remembering the past gives power to the present.”  — Fae Myenne Ng

Blog source: https://mckinleysthoughts.com/blast-from-the-past/

Read More

Why the Best Public Speakers in Alabama Are in High Demand

Planning a memorable event that leaves a lasting impression on your audience takes more than just a great venue and an organized agenda. One of the key factors in ensuring your message hits home is choosing the right speaker—someone who inspires, educates, and truly connects with the crowd. That’s exactly why event organizers across the state are turning their attention to seasoned professionals with proven speaking experience.

Whether it's a leadership summit, corporate retreat, educational seminar, or community forum, public speakers have become essential assets in creating impactful moments that resonate long after the event concludes. In Alabama, this demand is especially evident—and growing.

So, what sets Alabama apart when it comes to public speaking? It comes down to a blend of Southern hospitality, powerful storytelling, and a talent pool filled with diverse voices that deliver real value to audiences of all sizes.

Engaging, Relatable, and Results-Driven

From Birmingham to Montgomery, Huntsville to Mobile, organizations are searching for speakers who can not only speak—but move, motivate, and spark action. The Best Public Speakers in Alabama have a unique way of doing just that. They bring authenticity to the stage and tailor their message to resonate with different audiences—be it corporate teams, educational institutions, nonprofits, or government entities.

Their ability to weave local relevance into globally understood themes gives them a competitive edge. These speakers know the culture, the values, and the heartbeat of Alabama’s communities—and they use that knowledge to connect deeply with their audiences.

Making Events More Meaningful

The value of a public speaker isn’t just in what they say—it’s in how they make the audience feel. When event attendees leave feeling energized and inspired, they’re more likely to engage with your brand, follow up on your message, and take meaningful action. This is why the Best Public Speakers in Alabama are often booked months in advance—they deliver the kind of transformational experiences that event planners dream of.

Whether it's a keynote address to launch a product, a motivational speech to boost morale, or a tailored workshop to improve team communication, these speakers adapt seamlessly to your goals. Their presence elevates your event, adds credibility to your brand, and creates a buzz that lasts well beyond the final applause.

Trusted by Businesses, Schools, and Nonprofits

Companies and organizations throughout Alabama have come to recognize the tangible benefits of hiring top-tier speakers. From Fortune 500 companies to local schools and nonprofits, the Best Public Speakers in Alabama are trusted partners in delivering messages that matter.

They are often experts in their fields—ranging from leadership, personal development, and entrepreneurship to diversity, education, and wellness. With a commitment to professional excellence and audience engagement, these speakers have built strong reputations and repeat business across a range of industries.

Tailored Messaging, Professional Delivery

One of the reasons demand continues to surge is the speakers’ ability to craft content that’s both engaging and relevant. They don't rely on generic, one-size-fits-all presentations. Instead, they invest time in understanding the needs of your audience, your industry, and your event objectives.

Their delivery is polished, professional, and always on-brand. They know how to command a room, whether they’re speaking to 20 executives in a boardroom or 2,000 attendees in a convention center. Their adaptability and stage presence make them go-to choices for high-stakes engagements.

Why Choose Local?

While it's tempting to fly in talent from major markets, more planners are discovering the benefits of booking local experts. Working with speakers near Alabama means less travel cost, more flexibility, and often a deeper understanding of the audience. Local speakers are more accessible for pre-event consultations, follow-ups, and even long-term partnerships.

Plus, supporting local professionals fosters community growth and strengthens Alabama’s presence in the national speaking circuit. These local voices often come with national experience—giving you the best of both worlds.

Final Thoughts

In today’s fast-paced world, the ability to inspire action through words is more valuable than ever. When you want your message to land with clarity, emotion, and lasting impact, working with an experienced speaker is a smart move. From corporate events to school functions and everything in between, professional speakers play a pivotal role in event success.

If you’re planning your next event and want to ensure it truly stands out, consider tapping into the pool of talent Alabama has to offer. When passion meets professionalism on stage, your audience won’t just listen—they’ll remember.

Blog source: https://mckinleysthought.wordpress.com/2025/08/06/why-the-best-public-speakers-in-alabama-are-in-high-demand/

Read More